DoHAC does $289m deal with Accenture

2 minute read


The global IT giant is no stranger to the department, having already landed multi-million contracts in the digital health space.


Global tech giant and My Health Record infrastructure operator Accenture has won a $289 million contract with the Department of Health and Aged Care for a large-scale digital transformation program in Australia’s aged care sector.

A DoHAC spokesperson told Health Services Daily that the contract would run until 30 June 2026, with a clause to extend for a further 12 months if required.

The spokesperson said the contract would support transformation capacity enabling delivery of aged care reform measures, such as the New Aged Care Act and Support at Home.

“Accenture was one of a number of service integrators augmenting the departmental workforce, primarily in the design, development, and implementation of application solutions on the department’s Salesforce/Mulesoft platform [underpinning technologies for the broader aged care digital transformation],” said the spokesperson.  

“Accenture has capabilities in cloud, digital, and security domains, and provides the department with specialist ICT skills in areas such as architecture, solution design, delivery management, software development, testing, release management, and application support.

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“This workforce uplift supports the temporary demands of reform initiatives while ensuring the ongoing capability and capacity to maintain the future aged care digital eco-system is retained in the department’s permanent workforce,” they said.

Earlier this year Accenture won another DoHAC contract worth $157 million to assist with implementing the foundational Government Provider Management System (GPMS), a key deliverable in the first phase of the aged care digital transformation agenda.

The Salesforce and MuleSoft-based system will replace the national approved provider system (NAPS) which has been used for about 20 years.

“The department is continuing to develop new functionality and components on the GPMS portal to meet the ongoing requirements of planned reform measures, new government policy initiatives, and legislative requirements,” the DoHAC spokesperson told HSD

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