An integrated electronic medical record system used by Queensland Health has been hit with persistent ‘log-in issues’, forcing some to return to ‘well-practiced’ paper-based clinical recording.
Some hospitals across Queensland are experiencing continued log-in issues for the state’s integrated electronic Medical Record (ieMR) system, forcing some staff to revert to “tried-and-true” paper-based documentation.
According to an update issued at 2.15pm (AEDT) today by clinical director for digital health at Queensland Health Dr Andrew Blanch, the issue persists.
As of around 8am this morning, some healthcare workers across Queensland hospitals reported issues with logging into their ieMR systems, which are used to digitally document clinical care for patients in hospitals.
A total of 16 sites are listed on the Queensland Health’s website as current ieMR sites, with 14 listed as coming on board in the future.
According to a media release from Queensland Health, users who logged in to the system prior to 8am were able to continue to use the platform.
These users were also able to change users within the system, “allowing them to also log in using a supportive function within the active session”, the release said.
Staff who were unable to log in were advised to use the “well-practised alternative paper-based processes”.
All clinical patient services would continue as normal and privacy and confidentially procedures remain in place, noted the release.
“No patient safety issues have been reported,” noted Queensland Health’s media update this afternoon.
Queensland Health is continuing to work with the vendor Cerner – owned by Oracle – to reestablish normal functioning of the platform.
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